When I decided to shop for an Extended Warranty for my RV I shopped the Internet providers and talked with Steve Motz WholesaleWarranties. I must have talked with Steve 20 times he was very skilled in customer care. I talked with other company representatives and asked the same questions I asked Steve and in several cases never got a call back, and in one case was threatened with a law suit. Steve was responsive, accurate with his information, and stayed interested in providing me a warranty that I can use. I am very please with his customer care!