Fortunately, we have not had to use the extended warranty yet, so my comments are limited to my telephone and e-mail conversations with your company (specifically Stephanie and Staci). Both these ladies were very communicative and professional in their responses to my many questions before buying the contract. I was very impressed with the turn-around time that Stephanie and Staci afforded me when I posed a multitude of questions about the extended warranty before purchasing it. I hope that I Will be similarly treated if/when I have to use it.
In the meantime, I will refer others interested in purchasing an RV extended warranty to your company.